Política de envío

Shipping Policy

Processing & Handling Time

 All orders are processed within 3 business days (excluding weekends and holidays) after payment confirmation. Custom or pre-order items may take additional time please check product descriptions for details.You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on weight, dimensions, and destination.

We are not responsible for carrier delays due to weather, holidays, or other unforeseen circumstances.

Order Tracking

A tracking number will be provided via email once your order has shipped.

Please allow up to 24-48 hours for tracking updates.

Lost, Stolen, or Damaged Packages

We are not responsible for lost or stolen packages. Please ensure your shipping address is correct at checkout.

If your package arrives damaged, please contact us within 48 hours with photos of the item and packaging for assistance with filing a claim.

Returns & Exchanges

 Shipping costs for returns/exchanges are the buyers responsibility unless the item was received damaged or incorrect.

For more details, please refer to our [Return Policy].

Contact Us

If you have any questions about our shipping policy, feel free to reach out at dgr_arts@yahoo.com